MP Mostplay Privacy Policy – Our Commitment to Protecting Your Information

Introduction & Scope

By using mp mostplay (mpmostplay.bet), you agree to this Privacy Policy ("Policy"). This Policy applies to our website, mobile app, and all related services.

This Privacy Policy is designed to clearly explain what information we collect, why we collect it, and how it is used. We believe transparency is the foundation of data protection, which is why this policy is written in plain language so that any member can easily understand it.

While this policy is written in Bengali, the governing legal document is in English. In the event of any conflict, the English version shall prevail. This policy was last updated on January 1, 2026.

What Information We Collect

Mp mostplay collects two types of information: what you voluntarily provide, and what is automatically collected while you use the platform.

2.1 Information You Provide

2.2 Automatically Collected Information

• Device information (model, operating system, browser)
• IP address and location data (country level only)
• Platform usage patterns and session data
• Betting history and transaction records
• Cookies & Local Storage Data

How We Collect Information

Mp mostplay collects information through various methods. You have the right to know about each of these methods.

3.1 Direct Collection

• Registration Form: Information you provide when creating your account.
• KYC Process: Documents uploaded for identity verification.
• Payment Information: Information provided during deposits or withdrawals.
• Customer Support: Information provided when contacting our support team.

3.2 Automatic Collection

• Cookies: To improve your website browsing experience.
• Analytics Tool: For monitoring platform performance.
• Log Files: For security monitoring and troubleshooting.

Purpose of Data Use

Mp mostplay uses your data only for specific, legitimate purposes. Each purpose is detailed below.

• Account Management: Account registration, login, and profile management.
• Identity Verification: Fraud prevention and compliance with legal obligations.
• Transaction Processing: Deposits, withdrawals, and bonus distribution.
• Customer Service: Troubleshooting and customer support.
• Security: Detecting and preventing suspicious activity.
• Personalized Experience: Showing content tailored to your preferences.
• Promotional Communications: Notifying you about bonuses and offers (you can opt out at any time).
• Legal Compliance: Meeting regulatory requirements.
• Analytics & Improvement: To improve the platform.

Who We Share Your Data With

Mp mostplay never sells your data. However, information may be shared in the limited circumstances outlined below.

5.1 Trusted Service Providers

We work with a number of trusted partners who help us operate our services. Only the necessary information is shared with them.

• Payment Processors (Mobile Pay, Nagad, Bank)
• Identity Verification Service Providers
• Cybersecurity Service Provider
• Cloud Storage & Hosting Services

5.2 Legal Obligations

We may be required to share information under a court order, government directive, or regulatory request. Where possible, we will notify you in advance.

5.3 Business Transfer

In the event of a company merger or acquisition, data may be transferred. The new entity will be required to honour this Privacy Policy.

Data Retention & Security Measures

Mp mostplay uses the latest technology to protect your data. Our security infrastructure is audited on a regular basis.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: All stored sensitive data is kept in encrypted form.
• Firewall: Advanced network firewall system is active.
• Two-factor verification: 2FA is supported for account access.
• Regular Backups: Data is backed up on a regular basis.

6.2 Data Retention Period

We do not retain your data longer than necessary.

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for up to 5 years after closure (for legal purposes).
• Transaction records: 7 years (as required by financial regulators).
• Log Files: 90 days.

Cookies Policy

Mp mostplay uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

7.1 Cookie Types

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Your Data Protection Rights

Mp mostplay respects your data rights. You may exercise any of the following rights at any time.

Protection of Minors

Mp mostplay strictly prohibits the use of the platform by minors (under 18). We do not knowingly collect any personal information from minors.

• Age is verified at the time of registration.
• KYC documents may be requested in suspicious cases.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.

If you believe a minor has accessed the platform using your device, please notify us immediately.

International Data Transfers

Mp mostplay servers operate in compliance with international data protection standards. When data is transferred abroad, the data protection laws of the respective country are followed.

• All data transfers are completed through encrypted channels.
• A Data Processing Agreement (DPA) is in place for any data shared with third parties.
• We follow the European Standard Contractual Clauses (SCC).

About Policy Changes

Mp mostplay may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• Registered members will be notified by email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated Policy.

Contact Us

If you have any questions or concerns about our privacy policy, please get in touch with us.

• Email: support@mpmostplay.bet
• Live Chat: Active upon logging into the platform.
• Response Time: Usually within 24–48 business hours.

For data protection complaints, you may contact our Data Protection Officer directly at the same email address with the subject line "DPO Request".